Contacted Scott and told him the symptoms of my problem. He related that it sounded like an easy fix that would take 5 min. He tried to explain it and we told him, come and fix it. He arrived on time and showed me the fix and the cause. He then ran the motor and tested other things. More than reasonable price for the service and advice.
2 days later I tried to run the motor and it was dead. Called Scott and he said he would come out again but, because of the new symptions, wanted me to change the battery. Bought a new battery and it starts.
He could have easily said nothing and made the service call ($) but he chose to advise me on how to check and solve the problem myself.
Great guy, very knowledgeable, willing to help in any way and not just out for the money.