Services

Dealership

Address

10019 BROAD RIVER RD, IRMO, SC 29063

Rich O said:

04/02/2016

Awful place. They will screw you without even the courtesy of a reach around. My girlfriend took her boat there and after about a month they told her they couldn't get it started and it needed a starter. A repair shop can't get a boat started without the customer buying a starter...really? We did not authorize it and they did it anyway. They also changed the plugs without consent and did not even to bother f--ing gapping them!! Are you kidding me? Any good mechanic would check the oil first thing, think they did , nope. It turns out it has a cracked head which is contrary to what black water said. They said it needed another engine. How could they come to that conclusion if they didn't even check the GD oil? They charged her $500 for work done incorrectly. Here is the best part, they told my girlfriend that they would take the boat off her hands and they would call it even on the repair bill. Are you f--ing kidding me? Hell I would take that deal all too. A $25000 boat that only needs a head replaced for $500. These guys are real douche bags and prey on people that don't know anything about boats. If the end of life were dependent on black water marine repairing my boat, humanity would die out. I will be reporting them to the better business bureau, hope this helps anyone that needs a good boat mechanic and not a bunch of douche bag crooks.

Steven O said:

05/23/2016

Absolutely terrible, unresponsive service. It took 2 months to service my boat with no communication during process. Amazing how they stay in business. In the end, they greatly overcharged me with labor costs of $105/hour. However, as they possessed my boat, I had no choice but to pay. Advise everybody to stay away.