I went here over the weekend to check out the store and not one person asked me if I needed help. After looking at some boats, I went into the parts department and still nobody acknowledged my existence. I browsed the different boat products and realized that they are more expensive than anyone could ever imagine. To make a long story short, I walked across the street to O' Riley and got what I needed for half the price and then drove 5 minutes to Academy to get the rest of the items. Bent marine was selling a trailer hitch draw bar for $45 dollars and that didn't include the ball! I went to Walmart and bought the same thing for $14. I don't know if they are trying to pay the rent with one purchase, but I will not be going back till they step up their customer service and sell parts at fair market value.