BoatMax

Dylan B said:

PLEASE READ BEFORE BUYING A BOAT FROM BOATMAX!!! I bought a boat from Boatmax last year and it was one of the worst experiences of my life. We first saw the listing online and the pictures looked much better online than the boat actually looked in person. When we got to the brokerage the sales rep, Mike, told us that there was a generator in the boat and that the engine was redone in their in-house shop, and that all the electronics worked. We put in an offer, got the boat, and got the financing. When we did the bay test Mike went out with us and still told us there was a generator in the boat. He showed us around and told us that the engine had been redone. Everything started up great and ran smoothly. There were no problems at all and we were extremely impressed with the boat. When we came to pick up the boat. the boat on our closing day the boat was not in the water. When it was put in we could not get the boat to start so we called Mike. He came down and we thought it was odd that the generator wasn't working and he said he would have someone look at it, proving that he thought there was a generator. Then the worst thing happened - the mechanic that he sent down said that there never was a generator in the boat. We called Nathalie, the manager to complain. She said that our contract didn't specifically state that the boat came with a generator so there was no recourse. I wasn't sure what my rights were at that moment so I thought we should start it up and drive out. It got worse from there. The boat still would not start. All kinds of different mechanics started jumping into the engine room and working on the boat. No one spoke one word of English so no one could explain what was happening to us. Then someone stuck a PLASTIC bag in a hole at one point. Everything went wrong, but they said we had bought the boat and had to leave. They sent us out to sea with a boat. that barely worked. We broke down and had to call sea tow. $20,000 in damages later we are selling. BEWARE OF BOATMAX!!

Andrian L said:

Well, I have been a customer of Boatmax and North Minneford Marina only 8 years...8 happy years of my life and life of my family. I purchased from Boatmax two sailboats and in both cases Bob/Robert helped me to make right decisions. In addition, he offered tremendous amount of support after the deal was closed, including becoming my sail instructor (at no cost!!!) and eventually becoming my very good friend. I guess Sarah is right in some of her observations, Bob is not one of those sales guys who will sugar coat the deal essentially forcing you into making a very serious decisions of your life - changing your life style and becoming a sailor. Well, Sarah, I'm sure he could also become your friend. I don't know all reasons to make Sarah feel uncomfortable at North Minneford Marina, sometimes we all happen to have one of those days. Sarah, I'm certain that you could also become a very happy customer of North Minneford had you chosen to do so. Why, just because I meet so many happy people every single time I get there. This summer I will be flying my Beneteau First 345 next to Captain's Bob Beneteau First 35s5 and I'm sure it will be another very happy summer of my life. Captain Andy

Rican P said:

A bit expensive but it's a great place to keep your boat during season.Security gated marina with 24 access for members. .

Matty I said:

Stayed here for the winter and can't say I was thrilled. Went to get the boat launched and it was filthy as if it had never been wrapped at all. It was covered in dust from bottom sanding another boat nearby. Huge black exhaust stain on my brand new hull from another boat backed up to mine running. Big chip in the enamel on my brand new outboard from the forklift crashing into it during launch. Had an appointment for 10 am and got dropped off there only to find out they couldn't launch me until 2. It would be nice to find an English speaker but then again city island has become a step below an animal shelter. Won't be back. For the money, I would prefer a tiny bit of respect for my property.